Support

Q1: Do you help me how to select a lens?
A1: We will introduce you the suitable products according to your application, technical parameter and other requirement.

Q2: What’s the warranty of your products?
A2: We warrant that all products shall be free from defects in material and workmanship under normal use for a period of one year from date of shipment to Buyer, detail please click here.

Q3: Do you provide the free sample?
A3: We support free sample for our customers, detail please contact relevant salesperson.

Q4: Can I get the catalog?
A4: Yes, you can. You could download the electronic catalog, or we could send you the catalog by Express.

Q5: How long is a product ready for delivery as you get the order?
A5: We can ship the products that are available in our stock the same day the order is received, for unavailable or custom products, we can ship them in two weeks to two months, detail please contact relevant salesperson.

Q6: How can I pay?
A6: We support the T/T, L/C, paypal, credit card and other approved payment terms.

Q7: How can I apply for your agent?
A7: We have strict agent policy, detail please click here or contact our relevant salesperson.

Q8: Do you provide custom products?
A8: We support the OEM&ODM for our customers .